Terms of Service
Last Updated: November 19, 2025
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of the AstroAnimal mobile application ("App"), website, and all related services, content, and features (collectively, the "Service"). In these Terms, "AstroAnimal," "we," "us," and "our" refer to OM Capital LTD, and "you" and "your" refer to any user of the Service.
By creating an account, downloading the App, or using the Service in any way, you represent and warrant that:
- You have read, understood, and agree to be bound by these Terms and our Privacy Policy
- You meet the eligibility requirements outlined in Section 2 below
- You have the authority to enter into these Terms
- You will comply with all applicable laws when using the Service
If you do not agree to these Terms, you must not access or use the Service.
2. Eligibility and Age Requirements
The Service has different age requirements depending on how you use it:
2.1 Free Features
You must be at least 13 years of age (or 16 in the EU/EEA) to access and use the free features of the Service.
2.2 Paid Features
You must be at least 18 years of age to purchase subscriptions or make in-app purchases through the Service.
2.3 Parental Consent
If you are under 18 years of age, you must have your parent or legal guardian review and agree to these Terms on your behalf before using the Service.
2.4 Geographic Restrictions
You must not access or use the Service if you are located in a country that is subject to a UK or US government embargo, or that has been designated by the UK or US government as a "terrorist supporting" country. You confirm that you are not listed on any UK or US government list of prohibited or restricted parties.
3. Description of Service
AstroAnimal provides personalized astrological content and readings for pets based on birth information, breed, and other characteristics. The Service includes:
- Birth chart generation and interpretation for pets
- Daily horoscope readings
- Personalized astrological insights and guidance
- Photo upload and stylized image generation
- Social sharing features
- Additional premium features available through in-app purchases
3.1 ENTERTAINMENT PURPOSES ONLY
THE SERVICE IS PROVIDED FOR ENTERTAINMENT PURPOSES ONLY. AstroAnimal provides astrological and spiritual content that is not based on scientific evidence. The readings, predictions, advice, and interpretations provided through the Service:
- Are not intended to be, and should not be relied upon as, professional advice of any kind
- Should not be used as a substitute for professional veterinary, medical, legal, financial, or other expert advice
- Are generated using artificial intelligence and astronomical calculations for entertainment value
- Make no guarantees about accuracy, completeness, or reliability
YOU SHOULD NOT MAKE DECISIONS ABOUT YOUR PET'S HEALTH, CARE, TRAINING, OR WELLBEING BASED SOLELY ON CONTENT PROVIDED THROUGH THE SERVICE. ALWAYS CONSULT WITH QUALIFIED VETERINARY PROFESSIONALS FOR ANY HEALTH OR BEHAVIORAL CONCERNS REGARDING YOUR PET.
EMERGENCY SITUATIONS: If your pet is experiencing a medical emergency, contact your veterinarian or emergency animal hospital immediately. Do not rely on the Service for emergency guidance.
4. User Accounts
4.1 Account Creation
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breach
4.2 Account Security
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to protect your account credentials. If you believe your account has been compromised, contact us immediately at [email protected].
4.3 One Account Per User
You may only maintain one account per email address. You may not create multiple accounts or share your account with others. You may not transfer or assign your account to another person.
5. Subscriptions and Payments
5.1 In-App Purchases
AstroAnimal offers a freemium model with certain features available through in-app purchases and subscriptions. All purchases are processed through the Apple App Store, Google Play Store, or other authorized payment platforms ("External Services").
5.2 Pricing
Prices for subscriptions and in-app purchases are displayed in the App and are subject to change at any time. We will notify you of any price changes before they take effect. Prices include applicable taxes unless otherwise stated.
5.3 Subscription Terms
If you purchase a subscription:
- Your subscription will automatically renew at the end of each billing period unless you cancel
- You will be charged through your External Service account at the then-current rate
- Automatic renewal will continue until you cancel the subscription
- Any free trial period will convert to a paid subscription if not cancelled before the trial ends
5.4 Payment Processing
All payments are processed through External Services in accordance with their terms and conditions. We use RevenueCat to manage subscriptions and in-app purchases. By making a purchase, you agree to the terms of the applicable External Service.
5.5 Cancellation
You may cancel your subscription at any time through your External Service account settings:
- Apple App Store: Settings -> [Your Name] -> Subscriptions -> AstroAnimal -> Cancel Subscription
- Google Play Store: Google Play -> Menu -> Subscriptions -> AstroAnimal -> Cancel Subscription
Cancellation will take effect at the end of your current billing period. You will continue to have access to premium features until that time. Cancelling your subscription does not delete your account.
5.6 Refunds
All sales are final. Refund requests must be submitted through the External Service through which you made your purchase:
- Apple App Store: Request a refund from Apple
- Google Play Store: Request a refund from Google
Refund policies are determined by the External Service, not by AstroAnimal. We have no control over whether a refund is granted.
5.7 No Guarantees
We do not guarantee that paid features will meet your expectations or that the Service will be error-free or uninterrupted. Purchasing a subscription does not guarantee specific results or outcomes.
6. User Content
6.1 Your Content
The Service allows you to upload, submit, store, and share content, including photographs of your pets, profile information, and other materials (collectively, "User Content"). You retain ownership of your User Content, but you grant us certain rights as described below.
6.2 License to Your Content
By submitting User Content to the Service, you grant AstroAnimal a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content in connection with operating and providing the Service, including:
- Generating stylized or modified versions of your pet photos
- Displaying your content in shareable formats (e.g., birth chart cards, horoscope graphics)
- Using your content for service improvement and development
- Allowing you to share your content on social media platforms
This license exists only for the purpose of operating and improving the Service and ends when you delete your User Content or account, except where content has been shared with others or is required for legal purposes.
6.3 Representations and Warranties
By submitting User Content, you represent and warrant that:
- You own or have the necessary rights, licenses, and permissions to use and authorize us to use your User Content
- Your User Content does not infringe or violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights
- Your User Content complies with these Terms and all applicable laws
- You have obtained any necessary consents if your content includes identifiable individuals
6.4 Prohibited Content
You agree not to upload, post, or share User Content that:
- Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
- Promotes violence, discrimination, hatred, or harm against individuals or groups
- Infringes any intellectual property or other proprietary rights
- Contains viruses, malware, or other harmful code
- Violates any person's privacy or publicity rights
- Depicts animal abuse, cruelty, or neglect
- Contains misleading or fraudulent information
- Violates any applicable law or regulation
6.5 Monitoring and Removal
We reserve the right, but have no obligation, to monitor, review, or remove User Content at any time and for any reason, including if we believe it violates these Terms or may harm the Service, our users, or third parties. We may also remove content if required by law or if we receive a valid takedown notice.
6.6 Backup Your Content
You are solely responsible for maintaining backups of your User Content. We are not responsible for any loss, corruption, or deletion of User Content.
7. Social Sharing
The Service allows you to share content on social media platforms such as Instagram, TikTok, Facebook, and others. When you share content:
- You are subject to the terms and privacy policies of those platforms
- You grant those platforms the rights specified in their terms of service
- We are not responsible for how those platforms use or display your content
- Content shared publicly may be viewed, copied, or redistributed by others
Consider carefully what content you choose to share publicly and review the privacy settings of third-party platforms.
8. User Feedback and Suggestions
8.1 Submission of Feedback
We welcome and encourage you to provide feedback, comments, suggestions, ideas, and other submissions regarding the Service, including suggestions for improvements, new features, or changes to existing features (collectively, "Feedback").
8.2 Use of Feedback
By submitting Feedback to us, you agree that:
- We may use, disclose, reproduce, distribute, and exploit your Feedback in any manner and for any purpose, without restriction and without compensation to you
- Your Feedback does not contain confidential or proprietary information
- We have no obligation to review, consider, or implement your Feedback
- We have no obligation to keep your Feedback confidential
- We may already be considering or developing similar ideas or features
- Your Feedback automatically becomes our property without any obligation to you
8.3 No Obligation
You acknowledge that we have no obligation to use or implement your Feedback, return your Feedback to you, acknowledge receipt of your Feedback, compensate you for your Feedback, or keep your Feedback confidential.
8.4 Ownership
All Feedback, once submitted, becomes the sole and exclusive property of AstroAnimal. You hereby assign to us all right, title, and interest in and to all Feedback, including all intellectual property rights therein.
8.5 Waiver
You irrevocably waive any claims, including moral rights, that you may have in connection with any Feedback you submit, including any claim to compensation, credit, or acknowledgment.
9. Intellectual Property Rights
9.1 AstroAnimal's Rights
The Service and all of its content, features, and functionality (including but not limited to software, text, displays, images, graphics, design, user interface, look and feel, data compilations, and AI-generated content) are owned by AstroAnimal, its licensors, or other content providers and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.
9.2 Limited License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal, non-commercial use only. This license does not include any right to:
- Resell or commercially exploit the Service or its content
- Collect or use any data, content, or information from the Service for commercial purposes
- Reproduce, modify, distribute, or create derivative works of the Service
- Decompile, reverse engineer, or disassemble the Service
- Remove any copyright, trademark, or other proprietary notices
- Use the Service to develop competing products or services
9.3 Trademarks
The AstroAnimal name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OM Capital LTD. You may not use these marks without our prior written permission.
9.4 AI-Generated Content
Content generated by the Service using artificial intelligence (including astrological readings and interpretations) is owned by AstroAnimal. You may use this content for personal purposes but may not commercially exploit it without our written permission.
10. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
10.1 Prohibited Activities
- Violate any applicable local, national, or international law or regulation
- Infringe the intellectual property rights or privacy rights of others
- Transmit any material that is defamatory, obscene, offensive, hateful, or otherwise objectionable
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
- Use the Service to harass, abuse, threaten, or intimidate others
- Attempt to gain unauthorized access to the Service or related systems or networks
- Use any robot, spider, scraper, or other automated means to access the Service
- Interfere with or disrupt the Service or servers or networks connected to the Service
- Introduce viruses, malware, or other harmful code
- Circumvent any technological measures designed to protect the Service
- Use the Service to collect or store personal data about other users
- Use the Service to create, train, or develop any artificial intelligence models or similar technology
- Engage in any activity that could damage, disable, or impair the Service
10.2 Account Suspension and Termination
We reserve the right to suspend or terminate your account and access to the Service, without notice or liability, if we determine, in our sole discretion, that you have violated these Terms or engaged in conduct that is harmful to other users, us, or third parties.
11. Third-Party Services and Links
The Service may contain links to third-party websites, applications, or services, and may integrate with third-party platforms such as social media networks and payment processors. These third-party services are not under our control, and we are not responsible for:
- The content, privacy policies, or practices of third-party services
- Any damage or loss caused by your use of third-party services
- Any transactions between you and third parties
Your use of third-party services is at your own risk and subject to their respective terms and conditions.
12. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.
Key points:
- We collect information about you and your pets to provide personalized astrological readings
- We use third-party services (Firebase, OpenAI, ProKerla, RevenueCat) to operate the Service
- We comply with UK GDPR and data protection laws
- You have rights regarding your personal data, including the right to access, correct, and delete your information
Please review our Privacy Policy to understand our practices.
13. Account Deletion
You may delete your account at any time. To delete your account and all associated data:
- Visit our Account Deletion page
- Follow the instructions to submit a deletion request
- We will process your request within 30 days
Deleting your account will permanently remove:
- Your profile and account information
- Your pet profiles and data
- Your uploaded content (photos, etc.)
- Your astrological readings and history
Note: Deleting your account does not automatically cancel active subscriptions. You must cancel subscriptions separately through your External Service account before deleting your account.
14. Modifications to the Service
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice, for any reason. We may:
- Add, remove, or modify features or functionality
- Change pricing for subscriptions or in-app purchases
- Impose limits on certain features or restrict access
- Discontinue the Service entirely
We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
15. Modifications to These Terms
We may revise these Terms from time to time at our sole discretion. When we make changes, we will:
- Update the "Last Updated" date at the top of these Terms
- Post the revised Terms on the Service
- Notify you of material changes through the App or by email
Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and may delete your account.
16. Disclaimers and Warranties
16.1 NO WARRANTIES
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ASTROANIMAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- Warranties that the Service will be uninterrupted, secure, or error-free
- Warranties regarding the accuracy, reliability, or completeness of any content or information provided through the Service
- Warranties that the Service will meet your requirements or expectations
- Warranties that defects or errors will be corrected
16.2 No Professional Advice
ASTROANIMAL IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. The Service does not provide veterinary, medical, legal, financial, or other professional advice. Any information or content provided through the Service is for entertainment purposes only. You should not rely on the Service for decisions affecting your pet's health, wellbeing, or care.
16.3 Third-Party Content
The Service may include content provided by third parties, including other users, artificial intelligence systems, and external data sources. We are not responsible for and do not endorse any third-party content. We make no representations or warranties about the accuracy, reliability, or appropriateness of third-party content.
16.4 Technical Issues
We do not warrant that the Service will be free from bugs, viruses, or other harmful components, or that your use of the Service will be secure. You are responsible for implementing safeguards to protect your data and devices.
17. Limitation of Liability
17.1 EXCLUSION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ASTROANIMAL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, data, or use
- Loss of or damage to property
- Personal injury or harm to pets
- Business interruption
- Loss of goodwill or reputation
- Any other intangible losses
ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
17.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) 50 GBP.
17.3 Basis of the Bargain
The limitations in this section reflect the allocation of risk between you and AstroAnimal and are a fundamental basis of the bargain between us. These limitations will apply even if any limited remedy fails of its essential purpose.
17.4 Jurisdictional Variations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above limitations and exclusions will apply only to the extent permitted by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless AstroAnimal, OM Capital LTD, and their respective officers, directors, employees, agents, affiliates, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or related to:
- Your use of or inability to use the Service
- Your violation of these Terms
- Your User Content or any content you submit, post, or transmit through the Service
- Your violation of any rights of another person or entity
- Your violation of any applicable laws or regulations
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defenses.
19. Copyright Infringement
We respect the intellectual property rights of others and expect users to do the same. If you believe that content on the Service infringes your copyright, please contact us at [email protected] with the following information:
- Identification of the copyrighted work claimed to have been infringed
- Identification of the allegedly infringing material and information sufficient to locate it
- Your contact information (name, address, email, phone number)
- A statement that you have a good faith belief that use of the material is not authorized
- A statement that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner
- Your physical or electronic signature
We will respond to valid notices in accordance with applicable law, which may include removing or disabling access to the allegedly infringing material.
20. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
21. Dispute Resolution
21.1 Informal Resolution
Before initiating any legal proceeding, you agree to first contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve the dispute through good faith negotiations.
21.2 Jurisdiction and Venue
If informal resolution is unsuccessful, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales. You irrevocably submit to the jurisdiction of such courts and waive any objection to proceedings in such courts on the grounds of venue or on the grounds that the proceedings have been brought in an inconvenient forum.
21.3 No Class Actions
You and AstroAnimal agree that any proceedings to resolve disputes will be conducted on an individual basis and not as part of a class, consolidated, or representative action. You and AstroAnimal agree not to participate in a class action, class arbitration, or other representative action with respect to any claim covered by these Terms.
21.4 Time Limit for Claims
You agree that any claim you may have arising out of or related to your relationship with AstroAnimal must be filed within one year after such claim arises; otherwise, your claim is permanently barred.
22. International Users
The Service is controlled and operated from the United Kingdom. If you access the Service from outside the UK, you are responsible for compliance with local laws in your jurisdiction. By using the Service, you consent to the transfer of your information to the UK and other countries where our service providers operate, which may have different data protection laws than your country of residence.
23. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
24. Waiver
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
25. Assignment
You may not assign, transfer, or delegate these Terms or your rights and obligations hereunder without our prior written consent. We may assign, transfer, or delegate these Terms and our rights and obligations without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
26. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Service, constitute the entire agreement between you and AstroAnimal regarding the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Service.
27. Survival
All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
28. Contact Information
If you have any questions, concerns, or complaints about these Terms or the Service, please contact us:
OM Capital LTD
Trading as AstroAnimal
167-169 Great Portland Street, 5th Floor
London, England
W1W 5PF
Email: [email protected]
Company Number: 13791958 (England and Wales)